RSA 3: A Study of Students’ Sense of Learning
Community in Online Communities
In
the reading this week, chapter one titled, “When Teaching and Learning Leave
the Classroom” discusses the types of online classes as well as the strengths
and weaknesses of them. Online courses
can be designed in a variety of ways.
Some may be completely online, others can blend online and face-to-face
class time, sometimes called a hybrid course, while a third type meets mainly
face-to-face, but with technology incorporated to enrich the class. Regardless of the type of online course,
strong interactions are paramount to its success; interactions between the
teacher and the students as well as amongst the students themselves. Furthermore, the students’ interactions must
include collaborative work (Palloff and Pratt, 2007).
Both
the student and the instructor need to realize that an online course also
entails certain considerations. Working collaboratively
with others creates a vastly different situation than teaching in a traditional
classroom. A student or instructor who
may not be effective in a face-to-face situation may, in fact, thrive in an
online class. The opposite scenario may
be the case as well. Those that succeed
at face-to-face teaching and learning may not be suited for online distance
learning (Palloff and Pratt, 2007).
Threaded
discussions are a suggested means to create a community within online
courses. Threaded discussions can help
student not only understand and analyze class topics, but can foster the
development of “presence” within the class.
The authors also discuss the true definitions of presence and interaction
within an online course. They state that
simply interacting in discussions does not necessarily mean that the student
feels connected to the class or classmates (Palloff and Pratt, 2007). Two key elements in creating a community is “collaborative
learning and reflective practice” (p. 17).
Ultimately, an environment must be created by the instructor so that the
students feel safe and comfortable to participate freely.
Chapter
two delves into the true meaning of community.
We often think of community as a group of people living in close proximity. The authors want to extend that definition to
groups of people working together online.
However, community is not merely a group of people working together, but
rather a group of people connecting through shared interests and shared values
resulting in a feeling of belonging (Palloff and Pratt, 2007). It is this sharing of both professional and
personal interests that fosters an effective online community as well.
Discussion
in this chapter also analyzed the reaction to online interactions. For example, introverts may be more
comfortable in the virtual world because they can take more time to process
information and formulate their response.
On the other hand, an extrovert may feel more comfortable in
face-to-face interactions due to the need for social presence (Palloff and
Pratt, 2007). The authors do point out
that social presence can be established through effective online collaboration
and discussion.
Chapter
three addresses the many issues that arise when creating an online
community. One such issue is the
difficulty of expressing one’s feelings online.
People can sometimes assume that others will understand the meaning of
their words and be a little careless in what they say. Also, online communication can create a sense
of anonymity thus creating a situation where people make comments online that
they would not otherwise say face-to-face.
The
lack of human contact is another issue that affects the success of some online
participants. Many people rely on the visual and auditory
cues from others and feel isolated or less connected from the group without
it. Synchronous interactions, audio
files, and video files can help resolve this situation.
One
other topic discussed in chapter three is the development of roles within the
group. As the online communities
progress, so do the roles that participants take within them. Some may become the mediator to help resolve
issues within the community while others may be helpful in moving the
conversation along. All of these role
developments are indicators that the community is becoming more cohesive and effective.
Whatever
the issue is, (i.e. need for human contact, connectedness and coalescence,
shared responsibility, rules, and norms, roles and participation, psychological
issues, psychological expression, spiritual issues, culture and language, or
vulnerability, ethics, and privacy) it needs to be dealt with swiftly and definitively.
Peter Shea wrote an article in the Journal of Asynchronous Learning Networks
that discusses the importance of the learning community in the development of
an effective online environment (Shea, 2006).
Shea analyzed a study of two thousand three hundred fourteen college
students from thirty-two different colleges taking online courses. The reports centers around the learners’ “sense
of community” (p. 35). Some of the very
same essential elements of effective online communities that Palloff and Pratt
discuss in Building Online Learning
Communities are mirrored in Shea’s article (Palloff and Pratt, 2006). For example, Shea concludes that “directed facilitation,
instructional design and organization on the part of their [the students’] instructor contributes to their sense of shared
purpose, trust, connectedness, and learning—core elements of a community of
learners” (Shea, 2006, p.35). Palloff
and Pratt agree that well laid out guidelines and procedures be set for the
course much like Shea speaks about directed facilitation and instructional
design and organization. Palloff and
Pratt also speak about the importance of shared interests and values in chapter
two of their book. In fact, they point out
definitions of online communities have included descriptions of “mutual trust, a
connection of the spirit, a sense of belonging, a sense of membership, a sense of
support, and an ability to share educational journey together” (Palloff and
Pratt, 2007, p. 26). Overall, both
articles agree that a well-directed and collaborative community with personally
vested members is necessary when developing effective online courses.
References
Palloff, R. M., & Pratt, K. (2007). Building
online learning communities: effective strategies for the virtual classroom
(2nd ed.). San Francisco, CA: Jossey-Bass.
Shea,
P. (2006). A study of students’ sense of learning community in online
environments. Journal of Asynchronous Learning Networks, 10(1),
35-44.